General terms and condition

General terms and condition

Contract partner
On the basis of these general terms and conditions (AGB) comes between the customer and
FELLEISEN GmbH
CEO Jürgen, Schmidt and Thomas Schmidt
Address: Falkenstr. 12 91154 Roth

Register court: Nuremberg District Court

Register number: HRB 38472
Sales tax identification number: DE340851271
, hereinafter referred to as the provider, the contract is concluded.
Subject of the contract
This contract regulates the sale of new goods from the camping, automotive accessories, window bags, and bag mounting systems via the online shop of the provider. For the details of the respective offer, reference is made to the product description on the offer page.
Conclusion of contract

The contract is concluded exclusively in electronic business transactions via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.

The order process for the conclusion of the contract comprises the following steps in the shop system:

  Selection of the product (s), possibly color selection

  Details about the products

  Place in the shopping cart

  Order summary

  Direct to PayPal or checkout

  Entering the shipping data (customer data)

  Delivery method

  choose payment method

  Review of the order and complete the order



The contract is concluded when the order confirmation is sent.
Title retention
The delivered goods remain the property of the provider until they have been paid for in full.
Reservations
The provider reserves the right not to provide the promised service if the service is not available.
Prices, shipping costs, return costs
All prices are final and include the statutory sales tax. At least the following flat-rate shipping costs apply to each order: Germany: € 8, EU: € 15. In the case of partial deliveries, the flat rate only applies once. If there is a right of withdrawal and use is made of this, the customer bears the costs of the return.
Payment terms
The customer only has the following options for payment: advance transfer, payment service provider (PayPal), cash on collection, giropay. Further payment methods are not offered and will be rejected.
After receipt of the invoice, which contains all information for the transfer and is sent by email, the invoice amount must be transferred in advance to the account specified there. When using an escrow service / payment service provider, this enables the provider and customer to process payments among themselves. The trustee service / payment service provider forwards the customer's payment to the provider. You can find more information on the website of the respective trustee service / payment service provider. The invoice amount can also be paid in cash at the provider's business premises during normal office hours, after deducting the shipping costs.
The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 7 days of receipt of the invoice.

Payment is due from the invoice date without deduction. After expiry of the payment period, which is thus determined by the calendar, the customer is in default even without a reminder.
delivery terms

The goods will be sent immediately after receipt of payment has been confirmed.
The dispatch takes place on average after 5 days at the latest. The entrepreneur undertakes to deliver on the 14th day after receipt of confirmed payment.
The standard delivery time is 7 days, unless otherwise stated in the item description.
The provider sends the order from its own warehouse as soon as the entire order is in stock there.
The customer will be informed immediately of any delays.

If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer . The customer will be informed immediately and any services received, in particular payments, will be reimbursed.
Guarantee

Consumers have a statutory right to liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the provisions in the General Terms and Conditions (GTC).

If the customer is a consumer, the warranty period for used goods is limited to one year.

This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations that must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.
Right of withdrawal and customer service

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

  In the case of a sales contract: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
  In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods .
  In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.
  In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party named by you who is not the carrier took possession of the first goods.

If several alternatives come together, the last point in time is decisive.

In order to exercise your right of withdrawal, you must inform us (Felleisen, Jürgen Schmidt, Falkenstr. 12 91154 juergen231269@gmail.com) by means of a clear declaration (eg a letter sent by post, fax, or email) of your decision to enter into this contract to revoke, inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must send the goods to Felleisen, Jürgen Schmidt, Falkenstr., Immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. 12 91154 contact@felleisen.com to be returned or handed over to us. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

End of revocation

Disclaimer of liability
Claims for damages by the customer are excluded, unless something else arises for the following reasons. This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Exceptions are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.
Assignment and pledge prohibition
Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has proven a legitimate interest in the assignment or pledging.
Language, place of jurisdiction and applicable law
The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that this does not restrict any statutory provisions of the country in which the customer has his place of residence or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the seat of the provider.
data protection

In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these terms and conditions, the provider collects, stores and processes data. This happens within the framework of the legal regulations. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his express prior consent. If a third party is used for services in connection with processing processing, the provisions of the Federal Data Protection Act are observed. The data communicated by the customer by way of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the customer made the data available. The data will only be passed on to the shipping company that takes over the delivery of the goods as required. The payment data will be passed on to the credit institute commissioned with the payment. If the provider has retention periods of a commercial or tax nature, the storage of some data can take up to ten years. During the visit to the provider's internet shop, anonymized data, which do not allow any conclusions to be drawn about personal data and are also not intended, in particular IP address, date, time, browser type, operating system and pages visited, are logged . At the request of the customer, the personal data will be deleted, corrected or blocked in accordance with the statutory provisions. Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:
Felleisen, Jürgen Schmidt Falkenstr. 12, 91154, Roth, +4915771447338 contact@felleisen.com.
Severability clause
The ineffectiveness of a provision of these terms and conditions has no effect on the effectiveness of the other provisions.
Implementation of the ODR directive
Online dispute resolution according to Art. 14 Para. 1 ODR-VO
The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr/.

Note according to § 36 Abs. 1 Nr. 2 VSBG: We would like to point out that we are available to participate in dispute settlement proceedings before a consumer arbitration board. "